---
title: "Customer Support – HARICA"
description: "How can we help?   Whether you’re looking for product support or have sales inquiries, our team is ready to assist.        +30 2310 995000  Available on weekdays, 08:15 - 15:00"
language: "en-US"
canonical_url: "https://demo.harica.gr/en/customer-support"
source_url: "https://demo.harica.gr/en/customer-support/"
content_type: "text/markdown"
---

Customer Support[www.harica.gr](https://demo.harica.gr/en/posts/post-author/harica-www)2026-06-22T15:05:53+00:00


## How can we help?

Whether you’re looking for product support or have sales inquiries, our team is ready to assist.

![Phone](https://demo.harica.gr/wp-content/uploads/2025/03/phone.svg)

**[+30 2310 995000](tel:+302310995000)**
Available on weekdays, 08:15 – 15:00

![Mail](https://demo.harica.gr/wp-content/uploads/2025/03/mail.svg)

**[support@harica.gr](mailto:support@harica.gr)**

## Interested in our products and services?

Reach out to us for more information. Contact our sales team for tailored support, product demos, and pricing details.

[Contact Sales](mailto:sales@harica.gr)

The following products can be purchased directly from [HARICA’S Cert Manager](https://cm.harica.gr/):

- SSL DV Certificate (simple, onion, Internationalized Domain Name – IDN, and/or wildcard)

- Remote Qualified eSignature/eSeal (eIDAS)

- Advanced eSignature/eSeal (eIDAS)

- Qualified eSignature in cryptographic device

- Code Signing Certificate (IV, OV, EV)

- Email Certificate

## Need support with your certificate?

To report certificate-related issues, please submit evidence to support one of the following claims:

- the private key of the certificate has been exposed, or

- the Certificate does not conform to HARICA’s Certification Policy or

- the certificate owner’s relationship with the corresponding organization is terminated

[Certificate Problem Reporting](https://cm.harica.gr/ProblemReporting?p=CPR&l=EN)

HARICA also maintains a continuous 24×7 ability to respond internally to high-priority Certificate Problem Reports, and where appropriate, forward such a complaint to competent public authorities, and/or revoke a Certificate that is the subject of such a complaint.

[High Priority Certificate Problem Reporting](https://cm.harica.gr/ProblemReporting?p=HPCPR&l=EN)

All third-party revocation requests are investigated by HARICA before a revocation action is taken and is obligated to inform the Certificate Subscriber for actions that affect the status of the Certificate.